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Get in touch, we're here to help

Have a question? Try our Frequently Asked Questions first.

If you have a question relating to your flight, please contact your airline directly. 


For all other enquiries, please contact us:

Business hours +64 3 358 5029

Car Park Building, 30 Durey Road, Christchurch, New Zealand

PO Box 14001, Christchurch Airport, Christchurch, New Zealand

Airlines

Contact your airline

If you need information about your flight, bags or have any other questions about your journey, please contact your airline directly. 

Airline contact details can be found here.

Feedback

Tell us what you think!

We love hearing your feedback – it’s how we improve! Whether you've had a positive experience you want to share or a suggestion on how we can do better, please let us know.

Make a noise complaint

How to let us know

If you wish to make a noise complaint, you can use the noise complaint form here, or contact us 24 hours a day on +64 3 353 7777.

Lost and found

Looking for a missing item?

Whether you’ve lost something on a plane or in the terminal, there are a few ways to track down your missing item. Get in touch here. 

Sign up for updates

News, stories and more

You can sign up for our latest news and our community magazine, Gateway South here. We’ll keep you in the loop with news and stories about our airport, people and island.

Commercial opportunities

Your place on a thriving campus

Christchurch Airport offers a range of exciting commercial and property opportunities. Get in touch here.

Media inquiries

Let's talk!

Were happy to interact with media and help you to tell stories about our airport, city and island.  

Theres always someone available to take media inquiries, through our Media Line.

Parking

For parking queries

If you have a question about parking, please email our team. You can also check our parking FAQs page for answers to a wide range of questions. 

Government agencies

AvSec and Customs queries

If you have a question regarding Aviation Security or Customs, here's how to contact them directly.