Looking for a lost item?
In the airport terminal
Any items that have been lost and found within the airport terminal are stored with our Airport Services team. Contact them to ask if they have your missing item.
Opening Hours: Mon - Fri, 8.30am - 4.30pm
Phone: +64 3 353 7749
Email: lostandfound@cial.co.nz
On a plane
If you’ve misplaced an item while on a flight, please contact your airline directly. Click here for airline contact details.
Lost luggage
For help with lost luggage please contact your airline directly. Click here for airline contact details.