COVID-19 airport updates
At the airport
We work with the Ministry of Health and other agencies to ensure you feel comfortable as you come through the terminal.
We ask every person who comes to the terminal to demonstrate physical distancing - especially in areas where queues naturally form, such as check-in and boarding.
The Alert Level 2 guideline is for 2 metre separation in uncontrolled areas where there is no contact tracing available and where you are among people you don't know, and 1 metre separation in controlled areas where contact tracing is available or where you know the person. At Christchurch Airport, controlled areas are the passenger facilitation areas in the terminal (check-in, security screening, departure areas) and can only be accessed by ticketed passengers, guardians of unaccompanied minors and airport staff. Uncontrolled areas are public spaces in the terminal which can be accessed by any visitor to the airport, including family and friends who aren't travelling.
We hope the digital signage and floor markers, along with public announcements, will help you avoid close physical contact.
The cleaning regime for the airport terminal has been increased in recent months, so there is more cleaning and disinfecting more often, and you may see cleaners working too.
Please remember to wash your hands often, and feel free to use the hand sanitiser units near the toilet blocks.
For more general information about travel under Alert Level 2, visit the Ministry of Transport website.
Retailers and eateries
In the terminal
Some eateries in the terminal are open, with tenants aware of and demonstrating health and safety requirements.
Trading hours may change from time to time, depending on flight schedules, but vending machines and water stations are always available. Please note the water stations are regularly cleaned in line with Ministry of Health guidelines.
You will notice we have reduced seating in the food court to help you maintain 2 metre separation.
Some retailers are also open, but operating hours may vary from day to day.
The following stores are now open:
Level One, Food Court
- Underground Coffee
- Global Culture
- Simply New Zealand
- Roam Clothing and Design Store
At Spitfire Square
Retailers, eateries and other tenants at Spitfire Square are open with safety measures in place to assist with physical distancing.
On the airport campus
McDonalds and KFC are open.
Pick-up and drop-off
The Loop remains open for free pick-ups and drop-offs in private vehicles (no parking).
The Orchard Road car park is also open and you can wait here for up to 30 minutes free before picking someone up from The Loop.
Click here to book parking online.
Craddocks is temporarily closed.
Taxis, rideshare and car share
Rental car companies are now operating. Check directly with the operator for more information.
For information about public bus services please visit the Metro website.
Please talk to your accommodation provider for more information.