For assistance with lost luggage please contact your
Click here for airline contact details.
Trolleys are available throughout the airport at no cost.
Services available at Luggage Solutions
Storage facilities are avilable for luggage and travel
related items including bicycles and sports equipment. All stored
items must be packed or boxed. If you have an unusual item please
enquire in advance. Long term discounts are available
for storage longer than 7 days.
Luggage, prams and sports equipment can be film wrapped or
packed into strong plastic bags with heat sealed straps.
Polystyrene wine boxes and bubble wrapping are also available. Click here for
information about bicycle packing.
Freighting Excess Baggage
Freight services for overweight or excess baggage.
Solutions can send your excess baggage overseas by air
freight to your destination airport within 4-10 days.
A domestic courier service is also available.
For preliminary enquiries please provide your
destination airport as well as the weight (in kg)
and measurements (in cm: length x width x height) of each
Phone: +64 (3) 358 8027
After hours: +64 (3) 942 6798 (emergency