Rules / Regulations

There are various rules and regulations that you will need to be aware of to ensure that your travel experience is as smooth as possible.  Click on the topics below to find out more information.

  • Baggage

    Baggage restrictions vary by airline

    Baggage allowances vary by airline. To find out your exact baggage allowance contact your airline directly.

  • Liquids, Aerosols and Gels (LAGs)

    All liquids, aerosols and gels in your carry-on baggage must be in containers of 100ml or less, and carried in a re-sealable transparent 1 litre plastic bag.  All passengers, including children, are allowed to carry on one, 1 litre transparent plastic bag and the bag must be re-sealable and presented separately from all other carry-on baggage at the security screening point.  There are exceptions for personal medications, baby products and dietary supplements in liquid, aerosol or gel form.   For more information, visit  flysmart.govt.nz.

  • Check-in Times

    Allow at least 40 minutes for domestic flights and 2-3 hours for international flights when checking-in.  For more specific information regarding check-in, contact your airline directly. 

  • Departure Charge for International Flights

    You no longer need to pay a a separate departure charge at Christchurch Airport. NZ$12.50 will be applied to each international arrival and departure as part of the airfare costs.

  • Duty Free Allowances

    YOU MAY BRING THE FOLLOWING GOODS INTO NEW ZEALAND FREE OF DUTY:

    • Goods obtained overseas and/or purchased duty free in New Zealand with a total combined value of not more than NZ$700 (excluding clothing, toiletries and jewellery intended for your own personal use and not for gift, sale, or exchange); and if you are 17 years of age or over,
    • 3 bottles (or containers), each containing not more than 1125ml, of spirits, liqueur, or other spirituous beverages; and
    • 4.5 litres of wine or 4.5 litres of beer (this is the equivalent of six 750ml bottles);and
    • 200 cigarettes or 250 grams of tobacco or 50 cigars or a mixture of all three not weighing more than 250 grams.

    Full Customs charges are payable on goods which are not eligible for concession or are in excess of the allowance.  If the duty and/or GST payable is less than NZ$50, no collection will be made. However, this does not apply to tobacco products or alcoholic beverages.  If you exceed your concession in relation to tobacco products or alcoholic beverages duty and GST is payable regardless of the amount.

    Note: From 1 November 2014 the duty free limit for tobacco brought into New Zealand drops  from 200 to 50 cigarettes or 50 grams of tobacco products.

  • Passports and Visas

    Please check the Immigration New Zealand website  www.immigration.govt.nz for more information about the visa requirements for visiting New Zealand.

  • Biosecurity Regulations for International Arrivals

    When you fly to New Zealand from overseas, it's important to follow New Zealand law. That means when you arrive at a New Zealand border you must fill out a Passenger Arrival Card and declare or dispose of biosecurity risk goods. Your arrival card and declared risk goods will be inspected by a MAF Biosecurity inspector. Your bags may be sniffed by detector dogs, x-rayed or searched.  

    ITEMS YOU MUST DECLARE INCLUDE:

    • Any food:  including cooked, uncooked, fresh, preserved, packaged or dried  
    • Animals or animal products:  including meat, dairy products, fish, honey, bee products, eggs, feathers, shells, raw wool, skins, bones or insects  
    • Plants or plant products:  including fruit, vegetables, leaves, nuts, parts of plants, flowers, seeds, bulbs, fungi, cane, bamboo, wood or straw  

    AS WELL AS OTHER BIOSECURITY RISK ITEMS, INCLUDING:

    • Traditional or herbal medicines or remedies, animal medicines, biological cultures, organisms, soil or water  
    • Any equipment used with animals, plants or water, including for beekeeping, fishing, water sport or diving activities  
    • Any items with soil attached, outdoor sport or hiking footwear and tents  

    If you fail to declare biosecurity risk goods on your Passenger Arrival Card, you could face a $400 instant fine or be prosecuted. For more detailed and the most up-to-date information please visit biosecurity.govt.nz