Passenger & Visitor Assistance

Flight Assistance

If you require assistance in relation to a flight, please contact your airline directly. View contact details for all airlines here.  

Airport Assistance

If you would like assistance at the airport, either within the car park or terminal building, please contact our Airport Services team on +64 (3) 353 7777.  

You can also visit one of the airport's Help Desks in terminal where a friendly Airport Ambassador can help point you in the right direction.