Passenger & Visitor Assistance

Flight Assistance

If you require assistance in relation to a flight, please contact your airline directly. View contact details for all airlines here.  

Airport Assistance

If you would like assistance at the Airport, either within the carpark or terminal building, please contact our Airport Services team on +64 (3) 353 7777.  

You can also visit one of the airport's Help Desks in the International or Domestic Terminal where a friendly volunteer can help point you in the right direction.