For assistance with lost luggage please contact your
Click here for airline contact details.
Trolleys are available throughout the airport at no cost.
Services available at Luggage Solutions
Storage facilities for luggage and travel related items
including bikes and sports equipment. All stored items must be
packed or boxed. If you have an unusual item please enquire in
advance. Long term discounts are available for storage longer
than 7 days.
Items that can be wrapped include baggage, prams and sports
Also available: polystyrene wine boxes, recycled bicycle boxes,
large plastic bags, bubble wrapping and heat sealed synthetic
Freighting Excess Baggage
Freight services for overweight or excess baggage.
Solutions can send your excess bagge overseas by air
freight to your destination airport within 4-10 days.
A domestic courier service is also available.
For preliminary enquiries please provide your
destination airport as well as the weight (in kg)
and measurements (in cm: length x width x height) of each
Phone: +64 (3) 358 8027
After hours: +64 (3) 942 6798 (emergency
Bicycle Packing Facilities
If you wish to take your bicycle on a flight you must pack
it in a bicycle box. Recycled bicycle boxes and heat sealed
strapping is available at Luggage Solutions. Click
here for information on packing bikes.