Help with Luggage

Services available at Luggage Solutions


Lost Luggage

For lost luggage please contact the airline direct. Click here for the airline contact details.

Luggage Storage

Storage facilities for luggage and travel related items including bikes and sports equipment. All stored items must be packed or boxed. If you have an unusual item please enquire in advance. Long-term discounts are available for longer than one week's storage. The service includes handing over left luggage and other items (including keys) to be picked up by a nominated person. (All services must be prepaid.)

Baggage Wrapping

Protective and security luggage wrapping is available before check in. The service includes wrapping baggage, prams, sports equipment, and more.

Also available: polystyrene wine boxes, recycled bicycle boxes, large plastic bags, bubble wrapping and heat sealed synthetic strapping.

Freighting Excess Baggage

International excess baggage sent by Airfreight and Domestic baggage by Courier Services.

For preliminary inquiries please provide the destination also the weight in kg and measurements (length x width x height) in cm for each item.    

Phone:   +64 (3) 358 8027

Office :   +64 (3) 942 6798  (after hours - Emergency only)



Baggage Trolleys

Trolleys are available throughout the Airport at no cost.

Bicycle Packing Facilities 

If you wish to take your bicycle on a flight you must pack it in a bicycle box. Recycled bicycle boxes and heat sealed strapping is available at Luggage Solutions. Click here for information on packing bikes.


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