Christchurch Airport is following its customers' parking desires
with new car parking choices from June 9.
The changes follow a year-long review which included extensive
market research to gather customer feedback.
Chief Commercial Officer Blair Forgie says the review considered
feedback from more than 1500 customers and included researchers
riding in visitors' cars to understand the decisions
they made as they chose a parking space.
"Our customers told us clearly their parking priorities at the
airport are choice, cost and convenience, assisted by much clearer
signage," says Mr Forgie.
"We have listened to them and are responding with a range of new
car parking products, to give travellers the things they told us
Mr Forgie says changes will include new car parking choices,
competitive pricing structures, new signage and colour coding to
better define the different areas.
"We want it to be easy for people to find the best park for
their visit," he says.
"From June 9, we will introduce new car parking choices,
including a new car park called the Econopark, for people
travelling on a budget or wanting to park on the airport for longer
periods of time.
"We are extending the free parking time to 15 minutes in the
Express park (the car park building.) In that building, it will
cost only $4 for a 40-minute stay, which will make parking
cheaper for lots of people parking at the airport.
"We have created more mobility parks and new family parks, in
direct response to feedback".
Mr Forgie says people driving to the airport can consider how
long they want to be there and which car park will best suit their
"We have thought about people coming only to deliver or collect
people to or from flights, as well as those who want to leave their
car parked securely while they go away for a
while," he says. "People staying longer have several options and
we are openly offering information in a brochure and on our website
about all of them, whether they are operated by the airport or not.
We want to help people understand all the car parking choices
available and choose the best one for each visit."
Mr Forgie says most commercial vehicles will soon stop mixing
with other drivers in the drop-off area under the car park
building. Commercial vehicles will use a separate designated park
from July 1, so the drop-off area, being re-named The Loop, can be
used as it was intended.
"The Loop is for people stopping only long enough to let someone
out of their car or collect someone waiting on the footpath," he
says. "There can be no waiting or parking in that area, so people
needing a few more minutes will be asked to move to the P15 free
parking areas. This will be easier and safer for everyone and make
that area like drop-off zones in international airports the world
He says an information campaign over coming weeks will help
people understand airport car parking choices. A team of staff
known as Parking Pals will roam the car park areas until the end of
July, answering questions and providing direction. The Parking Pals
will be easily identified in bright pink high-viz vests and will
help visitors understand the changes, new offers and how to work
out which car park to choose. They will also hand out the parking
Mr Forgie says another enhancement is due in the next two months
- the ability to pre-book and pay for airport car parking
- New signage and colour coding for the different parking choice
to assist visitors find the best one for their visit
- Free parking time expanded to 15 minutes in the Express park
(the car parking building)
- Cheaper short stay parking - $4 for a 40 minute stay in the
- The Loop for people to stop only long enough to let someone out
of the car or collect a traveller waiting on the
- More mobility parks, especially in Short Stay
- New family parks in Short Stay
- EconoPark, the new car park for people travelling on a budget
or wanting a longer stay on the campus, with a free transfer bus
making a half-hourly campus circuit
See /en/parking-and-transport/parking-from-9th-june/ for