CIAL's Chief Executive, Jim Boult
Find out about CIAL's vision and strategy for the future, as
well as management information.
Our Vision
The vision of Christchurch International Airport Limited is to
be recognised as New Zealand's leading tourism gateway, which is
based on the values of achieving success through integrity,
partnership, passion and innovation, with an overarching goal of
delivering sustainable growth in long-term shareholder value.
Strategic Direction
CIAL has a ten year strategic plan which provides a roadmap for
the years ahead and will enable CIAL to grow its position as a top
class, world leading airport, functioning on innovation and
providing excellent service to customers and
stakeholders.
CIAL's organisational purpose is "targeting success through
customer service, efficiency and diversification". Providing
a balance in these three areas will be fundamental to the success
of the organisation in the years to come, and defining this purpose
will provide a guideline for management and staff to apply to their
day to day decision making.
The strategic plan creates significant opportunities for the
Company to grow long term shareholder value whilst at the same time
improving overall customer service delivery. The plan is
designed to achieve the organisation's goals in the key areas of
aeronautical and commercial growth, property development,
sustainability, and human resources, as well as maximising
additional opportunities.
CIAL's vision and purpose are supported by the following six key
objectives:
- Deliver sustainable growth in revenue and earnings
- Grow South Island tourism and position CIAL as a shaper of
future tourism growth
- Deliver superior customer service
- Provide "fit for purpose" infrastructure with the flexibility
to meet future growth
- Provide an environment where staff are high performing and
fully engaged
- Operate in a sustainable manner and be recognised as a positive
contributor to the community
