Airport Volunteer Ambassadors

If you have any questions about finding your way around the airport look out for one of our Airport Ambassadors - they are here from 8am until 8pm seven days a week and they will have the answer!

Our Airport Ambassadors make a difference by:

  • Operating the  three Airport Help kiosks to provide visitors with information and assistance on Airport services and facilities to meet their immediate requirements
  • Assist with passenger queuing in the MPI area of Christchurch International Arrivals, directing passengers to the appropriate queue depending on their citizenship and declaring needs
  • Assist passengers to use the NZ Customs Smartgate passport process using the electronic passports
  • Being the first point or last point of contact for many people visiting the airport

We provide our Ambassadors with a smart uniform not only to reflect a Christchurch Airport Company public image but also that you look good and feel great, wear it with pride and feel part of the wider Airport Team.  Parking is also provided.

It takes a very special person to volunteer, and we are grateful for the generosity of our Ambassador Team many of who have been with us since the start of the programme and all our Ambassadors are a valuable asset to the airport.

We are always excited to welcome new faces to our team.  If you would like to register your interest in becoming an Airport Ambassador please submit the attached application form and we will send you an invitation to the next information session.

Should you have any questions or require additional information, please contact our office:

Jacqui Robertson
Airport Ambassador Programme Manager
Jacqui.robertson@cial.co.nz or 03 353 7769.

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