Rules & Regulations

There are various rules and regulations that you will need to be aware of to ensure that your travel experience is as smooth as possible.  Click on the topics below to find out more information.

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Baggage

Baggage restrictions vary by airline

Baggage allowances vary by airline. To find out your exact baggage allowance contact your airline directly.

Carry-on Luggage Restrictions for International Flights

Liquids Aerosols and Gels

All liquids, aerosols and gels in your carry-on baggage must be in containers of 100ml or less, and carried in a re-sealable transparent 1 litre plastic bag.  All passengers, including children, are allowed to carry on one, 1 litre transparent plastic bag and the bag must be re-sealable and presented separately from all other carry-on baggage at the security screening point.  There are exceptions for personal medications, baby products and dietary supplements in liquid, aerosol or gel form.   For more information, visit flysmart.govt.nz.  

 

Check-in Times

Allow at least 40 minutes for domestic flights and 2-3 hours for international flights when checking-in.  For more specific information regarding check-in, contact your airline directly

Possible Airport Delays

Christchurch International Airport has begun the development of its new terminal.  To allow for construction the terminal access road is now closed, therefore it is advisable to allow more time when travelling to the airport.  We'll make sure that we have the latest development updates on this website, so you can find out how your airport experience may be affected.

Departure Charge for International Flights

You no longer need to pay a a separate departure charge at Christchurch Airport. NZ$12.50 will be applied to each international arrival and departure as part of the airfare costs.

Refunds

If you believe you have paid more than NZ$25 for your return trip, or NZ$12.50 each way, then you can request a refund from Christchurch International Airport Limited (CIAL).  Write to:

PSC Transition

PO Box 14001

Christchurch

8544


Please enclose: copies of itinerary, boarding pass and relevant documentation which shows the departure charge payment, your original departure charge stickers or receipts, name, phone number and address for correspondence.

CIAL will reimburse you for any overpayments by cheque. Requests must be received no later than 30 days from the time of your return to Christchurch.

Duty Free Allowances

You may bring the following goods into New Zealand free of duty:
  • Goods obtained overseas and/or purchased duty free in New Zealand with a total combined value of not more than NZ$700 (excluding clothing, toiletries and jewellery intended for your own personal use and not for gift, sale, or exchange); and if you are 17 years of age or over,
  • 3 bottles (or containers), each containing not more than 1125ml, of spirits, liqueur, or other spirituous beverages; and
  • 4.5 litres of wine or 4.5 litres of beer (this is the equivalent of six 750ml bottles); and
  • 200 cigarettes or 250 grams of tobacco or 50 cigars or a mixture of all three not weighing more than 250 grams.

Full Customs charges are payable on goods which are not eligible for concession or are in excess of the allowance.  If the duty and/or GST payable is less than NZ$50, no collection will be made. However, this does not apply to tobacco products or alcoholic beverages.  If you exceed your concession in relation to tobacco products or alcoholic beverages duty and GST is payable regardless of the amount.

Passports and Visas

Please check the Immigration New Zealand website www.immigration.govt.nz for more information about the visa requirements for visiting New Zealand.

Alert! Airport Remains Open

10 September 2010 | The airport remains open and operational. Please proceed to check-in as normal. More about this alert

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